“The word “Hack” is often used a bit loosely in articles, blog posts and by companies who think they are a victim. The good news is that most of the time it is not true. However, knowing if you’ve been hacked and how to better prevent it from happening is powerful information.”
– Glenn Baruck, eDot
Here at eDot one of the most common support tickets we receive is a client who writes, “Help, I’ve been hacked!” We receive one or more of these emergency tickets from clients every day. Were they actually hacked? That is the first question we investigate. In our client’s mind, yes. The second and possibly, most important question is, “What does hacked actually mean?” That is where our investigation begins and where the opportunity to educate our clients presents itself.
Actually being hacked is a frightening proposition and can be devastating for your company and potentially your clients. Knowing if you have truly been successfully hacked and how hackers can gain access to your system is critical in protecting your business and preserving your peace of mind.
This original white paper, the second in a series written by Steve Jaffe, Co-founder of eDot (A Managed Services Provider), will help you understand if you were really hacked and will enlighten you to the critical steps necessary to protect your company from the possibility of it indeed happening.
The good news…only 1 in 100 support tickets we receive results in us confirming that indeed our client has been hacked. The better news…being better informed and prepared can greatly reduce the risk of your company becoming the victim of a real hack.